Terms of Service

Last Updated: February 1, 2026

Agreement to Terms

By accessing or using the website of North Orange County Mental Health, LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Services Description

North Orange County Mental Health provides outpatient mental health therapy and telehealth services to individuals in California. Our website provides information about our services, allows you to contact us, and facilitates appointment scheduling. The information on this website is for general informational purposes and does not constitute medical advice.

No Medical Advice

The content on this website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a mental health condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

Emergency Situations

If you are experiencing a medical emergency or psychiatric crisis, please call 911 or go to your nearest emergency room immediately. You may also contact the 988 Suicide & Crisis Lifeline by calling or texting 988.

User Responsibilities

When using our website and services, you agree to:

Provide accurate and complete information when contacting us or scheduling appointments
Use the website only for lawful purposes
Not attempt to gain unauthorized access to any portion of the website
Not use the website in any way that could damage, disable, or impair the site
Not upload or transmit any viruses or malicious code

Appointment and Cancellation Policy

By scheduling an appointment with us, you agree to our appointment policies:

Please provide at least 24 hours notice if you need to cancel or reschedule an appointment
Late cancellations or no-shows may be subject to a cancellation fee
We reserve the right to terminate services if appointments are repeatedly missed without notice
Specific cancellation policies may vary and will be discussed during your intake process

Payment and Insurance

Payment for services is expected at the time of service unless other arrangements have been made. We accept various forms of payment and work with select insurance providers. It is your responsibility to verify your insurance coverage and understand your benefits before beginning treatment.

Telehealth Services

By using our telehealth services, you acknowledge and agree that:

You are located in California at the time of your telehealth session
You are in a private, safe location during sessions
Technical difficulties may occasionally interrupt services
Telehealth may not be appropriate for all conditions or situations
You will provide accurate contact information for emergency purposes

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of North Orange County Mental Health, LLC and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, North Orange County Mental Health, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of Orange County, California.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the new terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

North Orange County Mental Health, LLC

18800 Main Street, Suite 204

Huntington Beach, CA 92648

Phone: (562) 544-8411

Email: [email protected]